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An operator, not a theorist

JM Healthcare is led by John Murray, a senior healthcare operations leader with 20 years of experience running services across the NHS and independent sector.

John MurrayFounder & Principal Consultant
Background

Twenty years of making healthcare services work

John has spent his career in healthcare operations, rising to senior leadership at Associate Director level. His work has centred on elective care and productivity: theatre and outpatient efficiency, PIFU, DNA and cancellation reduction, waiting list recovery, and the day-to-day operational management that keeps large services running. He has also worked on left shift, designing tier 2 and community services and the commissioning arrangements behind them.

Alongside his NHS career, he has helped build and lead independent healthcare services that deliver NHS-funded care, including specialist neurodevelopmental services through Right to Choose. That work has included reviewing expansion plans, building forecasts and financial models, and advising on growth.

He set up JM Healthcare to offer that combination of operational and commercial experience to NHS organisations, independent providers and private clinics.

Experience

Where the experience comes from

A rare mix of acute, community and independent-sector experience.

NHS operations
Senior operational leadership

Two decades in NHS operational management, leading services, teams and budgets at Associate Director level.

Elective care
Theatre, outpatient and elective productivity

Theatre utilisation, outpatient transformation, PIFU and DNA reduction, waiting list recovery and performance assurance.

Community
Left shift and commissioning

Designing tier 2 and community services and the commissioning models that move care out of hospital.

Independent
Building NHS-funded services

Helping independent providers set up, contract with ICBs and grow services delivered through Right to Choose.

Advisory
Strategy, forecasting and growth

Reviewing expansion plans, building financial models and forecasts, and advising leadership teams on where to invest.

How I work

Four things you can expect

Focused on results

Every piece of work starts with what needs to change and how we will know it has.

Led by the numbers

Recommendations are backed by data and models you can see, test and keep.

Honest advice

If an idea does not stack up, I will say so. That is often the most valuable answer.

Senior throughout

You work with me directly, from the first call to the final handover.

Let’s see if I can help

A free 30-minute call is the easiest way to find out.